16 1 10 John C. Mowen Primary Author Michael Minor Additional Author mixed material 979688318X Jakarta Erlangga 2002 PERILAKU_KONSUMEN_JILID_1.jpg.jpg Armen J. Kabodian Primary Author mixed material 9794312599 Jakarta Arcan 1998 Pelanggan_Selalu_Benar.jpg.jpg Jacky Mussry Primary Author mixed material 9789792278965 Jakarta Gramedia Pustaka Utama 2012 Service_With_Character.jpg.jpg Nugroho J. Setiadi Primary Author mixed material 9793465182 Jakarta Kencana Predana Media Group 2013 Perilaku_Konsumen.jpg.jpg perilaku konsumen dan strategi pemasaran Jilid 1 J. Paul Peter Primary Author Jerry C. Olson Additional Author mixed material 9794117358 Jakarta Erlangga 1999 Consumber_Behavior_Perilaku_Konsumen_Dan_Strategi_pemasaran_Jilid_1.jpg.jpg Sudaryono Primary Author mixed material 9786028969826 Jakarta Lentera Ilmu Cendekia 2014 Perilaku_Konsumen_dalam_Perspektif_Pemasaran.jpg.jpg John C.. Mowen Primary Author Dwi Kartini Yahya Translator Michael Minor Additional Author mixed material 9796026883196 Jakarta Erlangga 2005 PERILAKU_KONSUMEN_JILID_2.jpg.jpg perilaku konsumen dan strategi pemasaran Jilid 2 J. Paul Peter Primary Author Jerry C. Olson Additional Author mixed material 9794117366 Jakarta Erlangga 1999 Consumber_Berhavior_Perilaku_Konsumen_dan_strategi_pemasaran_jilid_2.jpg.jpg strategi untuk memberikan pelayanan terbaik Denis Walker Primary Author Anton Adiwiyoto Translator mixed material 9786022000105 Tangerang Selatan Binarupa Aksara 2011 MENDAHULUKAN_KEPUASAN_PELANGGAN.jpg.jpg Danang Sunyoto Primary Author mixed material 9789113636 Yogyakarta CAPS 2013 cover_perilaku_konsumen_panduan_riset_sederhana_untuk_mengenali_konsumen_.jpg